Q&A series: "Finding Success with Koala Insulation" with KI of St. Louis Owner, Jessi Gjordeni

• August 16, 2023

Are you ready to learn from the best? We've tapped into the knowledge and experience of our top franchise owners to uncover the secrets behind their flourishing businesses.

𝙃𝙤𝙬 𝙙𝙤 𝙮𝙤𝙪 𝙢𝙚𝙖𝙨𝙪𝙧𝙚 𝙮𝙤𝙪𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨?
In business, it all comes down to a healthy ROI and Net Profit, but there are dozens of KPIs that get you there. How happy is your team, how happy are your clients, how efficient is your crew, first-time quality, close rates, average job size, etc. I can't emphasize enough how important good measurements are to the success of a business.
 
𝙃𝙤𝙬 𝙝𝙖𝙨 𝙩𝙝𝙚 𝙛𝙧𝙖𝙣𝙘𝙝𝙞𝙨𝙤𝙧 (𝙆𝙤𝙖𝙡𝙖 𝙄𝙣𝙨𝙪𝙡𝙖𝙩𝙞𝙤𝙣) 𝙖𝙞𝙙𝙚𝙙 𝙞𝙣 𝙮𝙤𝙪𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨?
The team at Koala and the network of Koala owners across the nation have been instrumental in my success. Leveraging best practices, a recognizable brand, and the brains of the best owners in the industry has paved the way for my team's achievements and my business's growth.
 
𝙒𝙝𝙖𝙩 𝙬𝙤𝙪𝙡𝙙 𝙮𝙤𝙪 𝙩𝙚𝙡𝙡 𝙛𝙪𝙩𝙪𝙧𝙚 𝙁𝙧𝙖𝙣𝙘𝙝𝙞𝙨𝙚 𝙋𝙖𝙧𝙩𝙣𝙚𝙧𝙨 𝙬𝙝𝙤 𝙬𝙖𝙣𝙩 𝙩𝙤 𝙜𝙚𝙩 𝙨𝙩𝙖𝙧𝙩𝙚𝙙?
Business is a team sport, and who you surround yourself with will determine your success. Building the best team (including your employees, vendors, subs, partners, etc.) is the single most important thing you can do, so hire slow and fire fast!
 
𝙃𝙤𝙬 𝙢𝙖𝙣𝙮 𝙩𝙚𝙧𝙧𝙞𝙩𝙤𝙧𝙞𝙚𝙨 𝙙𝙞𝙙 𝙮𝙤𝙪 𝙨𝙩𝙖𝙧𝙩 𝙬𝙞𝙩𝙝 𝙖𝙣𝙙 𝙝𝙤𝙬 𝙢𝙖𝙣𝙮 𝙙𝙤 𝙮𝙤𝙪 𝙝𝙖𝙫𝙚 𝙣𝙤𝙬?
I started with 4 territories in Missouri, and I have since expanded into Illinois.
 
𝙒𝙝𝙖𝙩’𝙨 𝙮𝙤𝙪𝙧 𝙖𝙫𝙚𝙧𝙖𝙜𝙚 𝙩𝙞𝙘𝙠𝙚𝙩 𝙥𝙧𝙞𝙘𝙚?
For residential homes, tickets average $2-4k for basic services. Commercial jobs vary from a few thousand to tens of thousands.
 
𝙄𝙨 𝙩𝙝𝙚𝙧𝙚 𝙖𝙣𝙮𝙩𝙝𝙞𝙣𝙜 𝙚𝙡𝙨𝙚 𝙮𝙤𝙪’𝙙 𝙡𝙞𝙠𝙚 𝙩𝙝𝙚 𝙬𝙤𝙧𝙡𝙙 𝙩𝙤 𝙠𝙣𝙤𝙬 𝙖𝙗𝙤𝙪𝙩 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙤𝙬𝙣𝙚𝙧𝙨𝙝𝙞𝙥, 𝙗𝙚𝙞𝙣𝙜 𝙖𝙬𝙚𝙨𝙤𝙢𝙚 ( 😉 ), 𝙤𝙧 𝙩𝙝𝙚 𝙆𝙤𝙖𝙡𝙖 𝙁𝙧𝙖𝙣𝙘𝙝𝙞𝙨𝙚 𝙁𝙖𝙢𝙞𝙡𝙮?
Absolutely! When it comes to business ownership and being part of the Koala Franchise Family, there's a lot to celebrate and share. Being a business owner within the Koala Family means taking control of your future. You're not just running a business; you're crafting your own success story, backed by a trusted brand and a supportive network. Almost nothing is easy about entrepreneurship, but it is the most rewarding career and financial choice I believe you can make.